Update – 26th May
We are back working in our offices which means we are much more coordinated in our efforts to monitor our customer bookings. Unfortunately, in line with Government advice, we must operate a locked door policy and cannot accept visitors to our offices. We will advise when we can accept appointments in our offices as soon as we are able to.
Our phone lines are back open but please try and call us where absolutely necessary as we are using our lines to make calls to airlines and holiday companies to make amendments and chase refunds for affected clients.
We continue to respond to customer emails between 11am and 3pm on Monday to Friday.
We continue to work in departure date order coupled with working on information provided by our Tour Operator partners and airlines and we will call you when we have news that affects your booking.
If we have already advised you that your booking has been cancelled, we will have notified you of an approximate date you can expect a refund. We promise to actively monitor and chase refunds and as we have explained, we don’t hold any of our customer monies in our bank account.
The frustration for us and in turn you, our customer, is that all Tour Operators are operating different policy’s in terms of when they cancel bookings and also in the length of time they are taking in providing refunds. The situation is improving though as our suppliers bring staff back off furlough which has been a significant problem over the past couple of months.
Any queries should be forwarded to the branch where your booking is held. Please include the file reference number and departure date to help us to help you.
We thank all of our customers for your continued patience, understanding and support and look forward to seeing you all again when this is over.
Andrew Earle - Hull - Hull@andrewearles.co.uk
Gina Cassidy - Brough - Brough@andrewearles.co.uk
Alistair Hart - Anlaby - Anlaby@andrewearles.co.uk
|81 Ferensway, Hull||01482 581 888|
|274 Hull Road, Anlaby||01482 581 777|
|Unit 2 Welton Road, Brough||01482 334 545|
Canada is a vast unspoilt landscape, from wildlife to mighty lakes, mountains and rivers combine with multi-cultural city life to make Canada a destination which never disappoints.
Canada is home to some amazing and exclusive wildlife with Moose, Elk and Deer which roam the forests freely along with wolves and grizzly bears. Off land the giant Orca and the magnificent humpback whale grace the waters with the planets largest animal the blue whale.
Canada’s largest province Quebec is in the heart of the French speaking population, with wonderful nature and historic sights, Old Montreal is home to the historical Notre-Dame Basilica along with lively cafes and nightlife culture. This city has so much charm with horse drawn carriage rides, cobbled streets, museums and galleries. Montreal should be on everyone’s places to visit in Canada.
Vancouver is a modern city with its downtown dining with an abundance of regional seafood to sample mixed with pubs playing live music and casinos. Stanley Park is the largest urban park in North America it has its own waterfront and beaches, along with an aquarium, totem poles and dirt trails. Places to visit while there are Lions Gate Bridge, Capilano Suspension Bridge Park and Granville Market.
Towering above Toronto is the CN Tower which dominates the skyline of this captivating city. You can explore the city by the hop-on-hop-off bus to see the tower, along with Chinatown, Eaton Square, Casa Lama and a harbour tour. Centreville is an amusement park on one of Toronto’s Islands or you can enjoy the beaches and swim in Lake Ontario.
The Rocky Mountains provide lakes and wildlife and are an area to be explored by train or car. The world famous Rocky Mountaineer is a once in a lifetime experience and the most luxurious way to travel through the Rockies. A must see is the Athabasca Glacier where a trip onto the glacier in an ice explorer tundra buggy is something not to be missed.
There is so much more to see in Canada from the majestic Niagara falls, Whistler which is Canada’s premier Ski Resorts, British Columbia with its wineries and Calgary’s Heritage Park. There are several ways to travel around Canada from self-drive to an escorted tour or a tailor-made holiday itinerary Canada is to there to be explored with unforgettable memories.
Our service is at the forefront of our business and our experienced team are ready to answer any questions and make planning your dream holiday simple and painless.
Andrew Earles Holidays when selling travel arrangements is a trading name of the The Midcounties Co-operative Travel Consortium Ltd. Andrew Earles Holiday is an Accredited Body Member of Midcounties Co-Operative Travel Consortium. (ABTA P7468, P7467, P7466).
Your Financial Protection:Book with confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct.
Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme but ATOL protection does not apply to all holiday and travel servces offered on this website. This website will provide you with information on the protection that applies in the case each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL certificate go to: https://www.caa.co.uk/